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Before joining BJ Waller, I had previous experience at Laidlaw Architectural Ironmongery before the Cambridge branch closed. After five years working at a security company, where I specified CCTV, Intruder Alarms and Access Control, I remembered my passion for ironmongery and started at BJ Waller in January 2007 as Warehouse Manager.

When I started at BJ Waller I was given the task of ensuring our counter was rejuvinated and welcoming as well as ensuring our stock levels were current and correct. Our stocks are near perfect and on average we have a monthly picking error of less than 0.02%, this is acheived with strict procedures and regular checks. As a company, we put a lot of effort into all of our procedures to ensure that our customers get the best possible service.

As warehouse and showroom manager, I took charge of our busy trade counter and liaised with customers, but I was also responsible for the staff in the warehouse and our van drivers. I provided my staff with training, I managed the stock, pinned and keyed alike cylinders and removed and re-riveted lock cases to multipoint lock mechanisms.

In January 2016 I started to grow and develop the East Midlands region. I look after Northamptonshire, Leicestershire, Coventry, Derbyshire, Nottinghamshire and Sheffield. Now in May 2017 we have a really strong base of very good customers who we service and it is a great area to work in. Building some very strong relationships and on a daily basis meeting new people.

As a fully qualified member of the Guild of Architectural Ironmongery, I liaise with Architects, Designers, Joiners, General Builders and Main Contractors  who rely on our specialist knowledge and vast experience gained over the last thirty four years.

As Operations Manager I have my hands full dealing with day to day business decisions but this is made very easy as I have an excellent team, great staff who work tirelessly to acheive the end result. This enables me to continue working hard in my area generating future business relationships.


Discover more about the team at BJ Waller by visiting our team page here or alternatively get in touch by calling 01353 647111.

Tuesday 16th January 2018

Valli&Valli – Leading Designer Door Handles Since 1934

Door handles on interior doors do so much more than just provide functionality. They can make a room more inviting and create a lasting impression.

Monday 9th October 2017

One Man, One Screwdriver, One Door Guide

Internal commercial doorsets can be fitted by one man with one screwdriver, thanks to BJ Waller’s Integrated Commercial Doorsets Service.

Tuesday 26th September 2017

Why Hinges Must Be Right On Fire Doors

Fire safety is on everyone’s lips. The message that buildings must be fitted out with reliable and effective fire doors, and have designated fire escape routes that are clearly signposted, is louder than it has been for a long time.