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TRUSTED BY ARCHITECTS NATIONWIDE

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I started my career in the warehouse at HFC Linkirk, a fixings and ironmongery company based in Huntingdon, Cambridgeshire. I started in the goods in team, then worked in the goods out department. I soon got to grips with the extensive product range and moved into the sales team after gaining more experience in the purchasing department. Working closely with my colleagues, I was made responsible for rekindling dormant accounts. I’ve always been people-orientated and enjoyed the challenge of finding ways to improve the service we delivered.

 

I moved to BJ Waller in August 2003 and immediately knew I was in a pretty special team. I worked my way up from a general sales role to become the company’s sales director.

 

Working as part of a great team of talented people, I’m responsible for internal and external sales, as well as the marketing strategy for the business. We strongly believe in putting our clients’ needs at the heart of all we do and work closely with architects, main contractors and joinery manufacturers to ensure we’re always delivering the best possible level of customer service. Our hands-on approach means we’re there to write detailed specifications for major projects as well as following the project through to the point of order and installation. After-sales is also a huge part of our service. Once a BJ Waller product has been installed, our dedicated team continue to work closely with our client to ensure all’s as it should be.

 

I love the constant variety my job brings. One day I’ll be out meeting potential clients, architects, contractors or joiners, the next, I might be in the office training our growing sales team, or even sharing updates on our company’s Twitter account!

 

Our marketplace is competitive, but we’re confident that we stand out for all the right reasons. We go the extra mile to ensure that the products we supply are the best possible quality and are the ideal solution for a clients’ project. By taking the time to take a detailed brief, we can make recommendations on what’s going to be most suitable. Sometimes a project lifecycle can last almost five years from start to finish and we know that our clients appreciate our attention to detail and commitment to quality communication during these extended projects.

 

Over the years, we’ve taken great care to make sure we’re building up a team of talented people who will help our business continue to thrive and grow. Our people are hardworking and don’t shy away from using their initiative to solve problems. Nothing is too much trouble and you’ll always see us pulling together to get a job done to the best of our ability. There’s a great company culture here, with lots of fun and banter, that’s backed up by unrivalled product knowledge and years of customer service experience.

 

When asked what makes us special, I tell people that it’s our shared extensive knowledge. This has made us a problem solver and solutions provider, our clients choose BJ Waller as they know we’ll always do things the right way.

 

The future holds many exciting developments for our business, including increased market share in the joinery and specification arenas. We’re committed to staying on top of all the latest developments in our industry to ensure we’re the ones driving quality forward.

 

Discover more about the team at BJ Waller by visiting our team page here or alternatively get in touch by calling 01353 647111.


Tuesday 16th January 2018

Valli&Valli – Leading Designer Door Handles Since 1934

Door handles on interior doors do so much more than just provide functionality. They can make a room more inviting and create a lasting impression.
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Monday 9th October 2017

One Man, One Screwdriver, One Door Guide

Internal commercial doorsets can be fitted by one man with one screwdriver, thanks to BJ Waller’s Integrated Commercial Doorsets Service.
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Tuesday 26th September 2017

Why Hinges Must Be Right On Fire Doors

Fire safety is on everyone’s lips. The message that buildings must be fitted out with reliable and effective fire doors, and have designated fire escape routes that are clearly signposted, is louder than it has been for a long time.
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